TERMS AND CONDITIONS OF SALE


Welcome to the Plantworks Ltd customer portal. By accessing and using this site, you agree to comply with and be bound by the following terms and conditions, which, along with our Privacy Policy, govern your use of this portal.

Company Information

Plantworks Ltd is a company registered in England and Wales under company number 3905688.

Registered Office: Bank Chambers, 61 High Street, Cranbrook, Kent, TN17 3EG.

References to “Plantworks Ltd”, “we”, “us”, or “our” refer to the owner and operator of the site. “You” refers to the registered business customer using the portal.

1. Purpose of the Portal

This website is a business customer portal that allows you to:

  • View your account information and order history
  • Place or repeat orders for products

No payments are processed via this website. All purchases are subject to the commercial terms already agreed between your business and Plantworks Ltd, including pricing and payment terms.

2. Account Access and Security

  • You are responsible for keeping your login credentials confidential and secure.
  • Any activity carried out under your login is your responsibility.
  • You must notify us immediately if you suspect your account has been accessed without authorisation.
  • You are responsible for ensuring that your contact, delivery, and account details are accurate and up to date.

3. Orders and Fulfilment

  • Orders placed via the portal are subject to availability and confirmation by Plantworks Ltd.
  • Submitting an order does not constitute acceptance. Orders will be confirmed through our usual process.
  • Goods remain the property of Plantworks Ltd until dispatch and in accordance with your agreed payment terms.

4. Pricing and Payment

  • Prices displayed in the portal reflect your agreed business pricing and are subject to change.
  • No payments are taken through this portal. Your existing invoicing and payment arrangements with Plantworks Ltd apply to all orders placed.

5. Intellectual Property

  • All content on this website—including design, layout, text, and graphics—is owned by or licensed to Plantworks Ltd.
  • You may not reproduce, distribute, or reuse any materials without our prior written permission.

6. Website Usage

  • You may not link to this site or reproduce its content without written permission from Plantworks Ltd.
  • Unauthorised use of this website may result in legal action.

7. Events Beyond Our Control

Plantworks Ltd is not liable for any delay or failure to fulfil our obligations caused by events outside our reasonable control. These may include (but are not limited to) natural disasters, extreme weather, transport disruption, strikes, labour disputes, war, civil unrest, supplier delays, or technical issues.

8. Limitation of Liability

  • While we make every effort to ensure the accuracy of information on this website, we provide it without warranty.
  • Your use of this portal is at your own risk. We are not liable for any loss or damage arising from its use.

9. Indemnity

You agree to indemnify and hold Plantworks Ltd harmless from any claims, costs, damages, or liabilities arising from your breach of these terms or misuse of the portal.

10. Applicable Law and Jurisdiction

These terms are governed by the laws of England and Wales. Any disputes arising in connection with the use of this website will be subject to the exclusive jurisdiction of the courts of England and Wales.